Given the devastating impact the coronavirus (COVID-19) has had on the cruise industry every operator will need to rapidly adapt to this new environment by introducing policies and procedures that can guarantee the safety and earn the confidence of both guests and crew alike.

Rescompany together with our Chinese based Partner VOne technology are working in close cooperation to introduce a unique and innovative technology. The systems are designed with a view of helping the cruise operators with efficient yet easy to implement modules. The solutions offer advanced real-time health screening — beginning already at guest check in and continuing throughout the entire cruise.

Using thermal imaging cameras paired with powerful facial recognition software, the system repeatedly scans passengers as well as crew members as they pass through key checkpoints (e.g., pre-arrival, transfers, the cruise terminal, gangway, lobby, safety areas, outlets, restaurants, crew areas, crew mess etc) and records their body temperatures – valuable information that can later be analysed by medical staff. Additionally, and while maintaining privacy operational crew will be alerted whenever a temperature measurement exceeds pre-defined thresholds, ensuring that swift action can be taken to address potential health issues.

At check-in the Thermal Screening System unobtrusively monitors the people flow by taking and recording each guest’s temperature, with no reduction in embarkation throughput thanks to the real-time data processing and the elimination of the typical manual close-distance measurements.

The system is accurate to ±0.3°C, and the highly accurate facial recognition algorithms can identify an individual even when a protective face mask is worn. The automation minimises human error, and with contactless temperature readings the risk of cross-infection is effectively removed.

Resco Thermal Screening Software Video Presentation

• • • Thermal resolution: 160 × 120
    • Optical resolution: 2688 × 1520
    • Focal length: Adjustable to meet site needs
    • Field of view: 15.96°×12°
    • Video compression: H.265 / H.264 / MJPEG
    • Network protocol: IPv4 / IPv6 / HTTP / HTTPs
    • Alarm: Input and output
    • Data storage: AI server (facial recognition)
    • Thermal sensing: Contactless
    • Installation: Wall / pole mount

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• • • Temperature measurement
    • Bar-code scanner
    • QR-code scanner
    • NFC / RFID reader
    • 3G/4G/WiFi/Bluetooth/GPRS
    • Slim design easy to carry
    • 1 SIM slot, 1 PASM, Micro SD

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• • • Operating System: Linux
    • Device screen: 8” screen, non-touch
    • AI technology: Facial recognition
    • Facial recognition accuracy: >99%
    • Thermal camera (contactless, forehead)
    • Measurement speed: < 0.5s
    • Measurement accuracy: ±0.3°C
    • Networking support: Wired / WiFi
    • Data storage: Local / Cloud
    • Installation: Wall / pole mount

All temperature readings are stored in the Resco On Board and Resco Central systems for further analysis and reporting of the data.

Advanced dashboards can be utilised, across any device, to support further analysis of the data to quickly identify significant trends and patterns.

Guest flow:

Crew flow: