Alaskan Dream Cruises Live on Resco for reservations, CRM and on board systems.
London/Sydney, June 2012
Alaskan Dream Cruises, based in Sitka, Alaska, is live with Resco’s central reservation system Resco CRS the CRM and also the shipboard management system Resco SMS on its vessels.
Mr. Michael Wien, Vice President, Sales & Marketing at Alaskan Dream Cruises says “the key factor behind this decision was the integration possibilities in having central reservation as well as all the onboard systems from the same vendor. Also as a small company where many employees perform multiple duties finding efficiencies is paramount in today’s environment, we are looking forward to the Resco team assisting us for years to come.”
Alaskan Dream Cruises offers Southeast Alaska small-ship cruising by showing guests “True Alaska with True Alaskans” sailing in Southeast Alaska. From May through September, the cruise line offers three-, six-, eight-, nine-, 11-day itineraries from Sitka, Juneau and Ketchikan and calls on 15 ports with time for complimentary shore excursions. For more information please visit www.alaskandreamcruises.com.
Rescompany MD Peter Winqvist comments; “We are delighted to work with the Alaskan Dream Cruises team, the systems were implemented and went live within a very short time frame as well”.
Rescompany provides reservation software solutions to the hotel, cruise, wholesale and travel industry. Besides typical reservation functions, Resco offers sophisticated CRM and marketing tools throughout its comprehensive product portfolio. Resco CRS: Central Reservations, Resco CRM: Customer Relation Management, Resco SMS: Ship Management System, Resco POS: Point of Sale, Resco INV: Inventory Management System and Resco HMS: Hotel Management System.
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