American Cruise Lines selects Resco

American Cruise Lines selects Resco

Guilford, CT/London, Feb 2013

American Cruise Lines, operator of the newest riverboats and small cruise ships in the United States have selected and implemented the Resco systems for Reservations and CRM management.

Timothy Beebe, at American Cruise Lines says “key factors behind this decision includes the integration possibilities in having central reservation, the customer relation management and the web booking systems from the same vendor. This will reduce interfacing issues and unnecessary overhead normally associated with such development”

American Cruise Lines specializes in a unique style of small ship cruising along the inland waterways and rivers of the United States. Fascinating itineraries include the Pacific Northwest, Maine, New England Islands, Hudson River, Chesapeake Bay, the Historic South & Golden Isles, Florida and Alaska. Experience a Mississippi River cruise aboard the brand new paddlewheeler, Queen of the Mississippi. With no more than 150 guests onboard, passengers experience each port of call, up close and personal, all while enjoying the camaraderie of fellow travelers and the exemplary service that is the hallmark of American Cruise Lines.

For more information please visit: www.americancruiselines.com

Rescompany MD, Peter Winqvist, comments “We are delighted by this new partnership with American Cruise Lines, we believe our solutions are the perfect fit to their operation of small ship cruising.”

Rescompany provides reservation software solutions to the hotel, cruise, wholesale and travel industry. Besides typical reservation functions, Resco offers sophisticated CRM and marketing tools throughout its comprehensive product portfolio. Resco CRS: Central Reservations, Resco CRM: Customer Relation Management, Resco SMS: Ship Management System, Resco POS: Point of Sale, Resco INV: Inventory Management System, Resco WEB: CMS, Booking and Web Design and Resco HMS: Hotel Management System.

For more information about our products please visit www.rescompany.com or contact us directly by email at pwinqvist@rescowp.azurewebsites.net or michael@rescowp.azurewebsites.net or call us on +44-2033059244 or +61-295267711. Rescompany has local offices in Sydney, Vancouver, London, Hamburg and Gdansk.