Overview
Resco provides innovative, comprehensive web solutions for the cruise and travel industry. With intuitive interfaces and full integration with Resco CRS and CRM systems, Resco web apps ensure maximum usability for your company’s unique needs. The modern web design and available customisation of the environment ensure also maximum flexibility with layout, texts and graphics modified by our experienced team of web designers.
Key features of Resco WEB include:
- Web booking application for agency and direct booking
- Web applications for guests to provide and modify their personal details directly
- Web application capable of accepting brochure and various other requests
- Fully individual and customized web themes for cruise industry needs
- Elegant and modern web design
- Cross-browser website compatibility, with full mobile device support
- SEO friendly links and HTML5/SASS standards
- Efficient API allowing other companies to build custom web applications
- Consulting and Project management for Web projects
- …and much more
Web Guest Services
The Rescompany Guest Services web module allows a guest to login securely to manage their personal details and shore excursions for their upcoming booking. Your guests can update their profile such as contact details, passport information and diet/medical remarks, they can also book shore excursions for their upcoming cruise/s, provide valuable feedback for their cruise.
Resco Guest Services – Login Dialog
Updating their profile, making payment on their booking and reserving shore excursions for their upcoming cruise is quick and easy for your guests
Resco Guest Services Dashboard
Your guest can login and update their personal details such as emergency contacts, passport details and any preferences, dietary or medical information
Collect valuable feedback from your guests with Surveys
Guest Services Survey Dialog example
All survey responses will also available in the ResWinResco application, allowing you to analyze the data, guest to know your guest better and provide your business the tools to make some strategic decisions based on your guests responses
Example of survey feedback details in Resco Central
You can also enable the option to collect payments on a booking with Rescos’ Guest Service. With the payment page activated, you can collect deposits, final payments or the full payment of the guests booking.
Guest Services Payment Screen example
Agency Web Booking
Agency Web Booking is a web booking portal which allows Agency’s to see availability and booking online via a secure authentication process linked to the client area of an Agency Contact. Accounts can be linked to a user group in the same way a new user in Resco is created. A user’s log in determines both level of access and all pricing and into the Agency portal assigned rules are then detected and used throughout the booking process.
Registration for user access could also be created using API calls developed by an external Web Development company contracted by the business.
Direct Web Booking
This module is delivered with Corporate branding and can be added as a seamless link from a customer’s existing website. It is also possible to add a Payment Gateway to this module allowing bookings to collect either a deposit or final payment at the time of booking.
The existing product has received a face lift and has been designed using modern technologies known as SPA (single page application) which dynamically updates content.
Web Manifest (Passenger Update Portal)
Web Manifest is a pre- departure passenger information application with access via a secure authentication process and pursuant to privacy regulations. Guests (or their approved agent) can update their Personal Profile including Diet and Medical Remarks, Emergency Contacts, Passport and Visa information of an existing booking.
