Ship Board Management Systems Specialist Europe/UK

Company

Rescompany Systems Ltd. is a well-established, fast growing international company based in the UK, with offices in England, Australia, Canada, Germany, Poland and Fort Lauderdale in the USA. The company supplies Central Reservation System (CRS), Customer Relationship Management (CRM), Property Management Systems (PMS) and Point of Sale (POS) systems for the cruise, hospitality and travel market.

Responsibilities include:

  • Assist Implementation team with technical projects and customer issues
  • Prepare vessel installations and technical documentation
  • Coordinate upgrades, releases and maintenance plans in conjunction with the Team Leader
  • Develop streamlined processes for implementation team including the consolidation of SQL database scripts and installation packages.
  • Maintain remote connectivity to customer sites
  • Work closely with the wider systems team and Product Manager to continually improve the SMS product
  • Attend customer installations when required
  • Support new SMS sales prospects when required by preparing demonstration kit
  • Assess technical feasibility for any suggested sales
  • Conduct internal training for Implementation team for new solutions/processes
  • Track (maintaining comprehensive documentation) and communicate project progress to all involved

About you:

  • Cruise Industry experience essential
  • Experienced with Ship Board Systems
  • Strong SQL and Microsoft knowledge
  • Technical inquisitiveness and a strong interest in I.T.
  • Understanding of databases
  • Excellent communication skills with colleagues and clients at all levels and across the world
  • Self – motivated, proactive and able to work autonomously
  • Flexible
  • Adaptable
  • Hands on and ready to be involved in any task
  • Organized
  • Fluent in the English language

What we offer

  • Brilliant Team
  • Excellent flexibility
  • Annual bonus scheme

To Apply: please apply for this position in English by sending your resume, salary expectation, desired start date and hours to careers@rescompany.com

Contact us

We believe Rescompany offers solutions that provide the same competitive tools to small and medium sized operators that are accessible to large corporations, while keeping systems at a level that is easily maintainable, affordable and resource efficient.